Inherited infrastructure nobody fully understands? We take it over.
When your ops person leaves, your provider changes, or you acquire a company, we map what's really running, prove what works, fix what doesn't, and leave you with documentation that stays true.
- Access & credentialsVERIFIED
- Backups & restoreVERIFIED
- Network & firewallOBSERVED
- Monitoring & alertingCLAIMED
- Legacy VM ownershipUNKNOWN
Illustrative view from our InfraOps platform.
A takeover usually starts with one of these
The knowledge left with them, and the next incident is a matter of time.
The old one isn't keen to help, and you need a clean handover anyway.
Its infrastructure is now your risk. You need to know what you bought.
Security review, ISO 27001 or NIS2, and your documentation won't survive it.
How a takeover works, week by week
We change nothing in your environment until we understand it. Every phase ends with something you can keep, even if you stop working with us.
- DAY 0
NDA and read-only access
You create the accounts and can revoke them at any time.
You keep: an access list of who can reach what - WEEK 1–2
Discovery
Servers, clusters, DNS, certificates, pipelines, backups, costs. Every finding gets an evidence status.
You keep: a full inventory and architecture diagram - END OF WEEK 2
Report and fixed proposal
Risks ranked by impact, a 30/60/90-day plan, and a fixed price for the next phase.
You keep: the report, whatever you decide next - WEEK 3–6
Stabilization
Credentials rotated, backups restore-tested, monitoring that reaches a human, runbooks for every recurring task.
You keep: runbooks and a platform that survives a reboot - ONGOING
We run it, or we hand it over
Monthly platform operations, or a clean handover to your own team or new provider.
You keep: documentation that stays up to date
Every fact in our report says how we know it
Most audits mix what the auditor tested with what someone told them. Ours don't. We built our own platform, InfraOps, to track this for every finding, and its AI assistant always tells you how it knows what it's telling you.
A restore test, an API call, a signed collector. You can rely on it.
Backup files exist. Whether they restore is another question.
The old wiki, the previous provider, a colleague. Unverified until proven.
Listed openly, with an owner and a decision date. Never hidden.
What people worry about before a takeover
Will you break anything?
Not during discovery: it's read-only. After that, every change is planned, reviewed and reversible, and nothing happens in production without your go-ahead.
What if the previous provider won't cooperate?
It happens more often than you'd think. We document what is running on the servers ourselves, so their help is useful but not required.
How long does a takeover take?
Two weeks to understand it, three to six more to stabilize it. Larger estates take longer, and you'll know the timeline after the audit.
Do we have to give you root access?
Not for the audit. Later, only the access each task needs, through individual accounts you control and can revoke.
Can this help with ISO 27001 or NIS2?
The inventory, access records, tested backups and runbooks are exactly the evidence those audits ask for. We don't certify anyone ourselves, but your auditor will find most of what they need already in place.
What happens to the knowledge if we stop working together?
It stays with you. Documentation, diagrams and runbooks live in your repos and your accounts from day one.
Tell us what you inherited.
20 minutes, no slides, no obligation. You'll leave the call knowing your top three risks.